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Report a Claim 

Claims accepted here!

To make a claim, contact us without delay  by phone or by  e-mail to make your statement.

But first, save time by preparing the relevant information. This will allow us to better serve you and to speed up the processing of your claim.

Basic information

  • Your name  
  • Your complete address
  • The name of your representative
  • The date and the time of the incident
  • The circumstances of the incident

Useful information

  • Any other information relevant to the incident
  • The means of communication - phone or e-mail - that you prefer
  • Your phone number at work
  • Your phone number at home
  • Your e-mail address, if applicable
  • The police report number, if applicable


By phone 

Local calls: 

(450) 671 7111
(514) 990 7222

 Long-distance calls:
 (toll-free)
 

1 800 671 7111  

Outside business hours
Call the EMERGENCY CLAIM number of your insurer to contact a 24-hour service

Aviva

1 800 590 5003

The Citadelle

1 800 361 0601

The Guarantee

1 800 361 8603

Intact Insurance

1 866 464 2424

Missisquoi

1 888 875 8088

Union canadienne

1 800 873 2424

L'Unique 

0 418 654 3968 (collect calls)


By e-mail

If you contact us by e-mail, we will contact you within 12 hours during our business hours. Don't forget to include the relevant information listed above.

 
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